Frequently asked questions
What is Ongkrong Consulting and who is it for?
Ongkrong Consulting is a Melbourne-based consultancy that reviews how work moves across multi-site, operations-heavy organisations, identifies where manual coordination loses time, money or accountability, and builds AI-enabled operating controls the organisation can maintain. The first engagement is a fixed paid AI opportunity diagnostic.
Cost and scope
The first step is the AI opportunity diagnostic, a fixed paid engagement. Build and retainer work is scoped only after the diagnostic identifies the coordination gap, the expected value and the controls required.
Suitable organisations
This work is for operations-heavy, multi-site organisations where manual coordination affects cost, service delivery or accountability.
Deliverables
The deliverable is a working system, supported by a runbook and decision log. A short written summary may accompany the work, but it is not the main output.
After payment
After payment, the client selects a session time. The diagnostic reviews the coordination problem and produces a ranked assessment of where AI should, and should not, be used.
Adoption
We document the process, assign ownership and train the relevant staff to operate the system. Adoption is assessed as part of the review.
Risk and controls
Access boundaries, a decision log and a review step are included in the work. These controls are kept proportionate to the size and risk of the process.
Location
Ongkrong Consulting is based in Melbourne and works with organisations in person or remotely, depending on the process being reviewed.
What Ongkrong Consulting does
Ongkrong Consulting reviews how work moves across multi-site, operations-heavy organisations, identifies where manual coordination affects cost, service delivery or accountability, and builds AI-enabled operating controls that staff can maintain. The work combines operations audit, production system delivery and documented ownership.
Who runs the practice
Ongkrong Consulting was founded in 2024 by Motta Thong, who works as auditor, builder and founder. The practice is based in Melbourne and works with organisations across Australia.
How an engagement starts
Every engagement begins with the AI opportunity diagnostic, a fixed paid first session. Build and retainer work is scoped only after the diagnostic identifies the coordination gap and the controls required.
Last reviewed: June 2026