Ongkrong: AI Automation Consultancy

What Ongkrong Does

Ongkrong builds AI-powered systems that run business operations — freeing teams from repetitive manual work. Our systems cover everything from AI receptionists and booking automation to compliance dashboards, financial intelligence platforms, and full operational overhauls.

We handle the full project lifecycle: strategic consulting, system design, build, integration, deployment, and ongoing support. Most projects are delivered within 4–8 weeks.

Unlike software agencies that build generic tools, Ongkrong builds purpose-built systems designed around your specific operations. Every system is custom.

Our Services

• AI Workflow Automation — End-to-end automation of repetitive business processes using AI agents and system integrations. Saves 15–20 hours per week of manual work.
• AI Receptionist & Client Intake — 24/7 AI-powered lead qualification, enquiry handling, and appointment booking via WhatsApp, Telegram, or web. Zero missed leads.
• RAG & Knowledge Base Systems — Retrieval-augmented generation systems that allow businesses to query their own data, documents, and policies in natural language.
• Operational Systems Design — Bespoke operational infrastructure architecture — replacing spreadsheets with unified dashboards and automated workflows.
• Compliance & Audit Automation — Automated compliance monitoring, evidence collection, deadline tracking, and audit reporting. One client improved their audit score from 71% to 94%.
• Financial Intelligence Dashboards — AI-powered financial reconciliation and anomaly detection across portfolios of 60+ entities.

Who We Work With

Ongkrong works with SMBs and enterprise clients across industries. Our clients are typically businesses with high-volume repetitive workflows — operations that are costing time and money because they rely on manual processes.

• F&B & Hospitality — Multi-branch restaurants, cafes, and hospitality groups across Australia
• Real Estate & Property Management — Property managers handling large residential portfolios
• Legal — Law firms automating client intake, document handling, and appointment booking
• Finance & Accounting — Accounting firms, financial advisors, and government finance departments
• Government — Agencies requiring compliance dashboards and audit automation
• Professional Services — Consultancies, recruiters, and service businesses with high-volume client communications

Where We Work

Ongkrong is headquartered in Melbourne, Victoria, Australia. We operate remotely and work with clients across Australia and Southeast Asia.

• 🇦🇺 Australia (Melbourne HQ)
• 🇰🇭 Cambodia
• 🇸🇬 Singapore
• 🇮🇩 Indonesia
• 🇻🇳 Vietnam
• 🇵🇭 Philippines

Pricing

Ongkrong offers three pricing tiers depending on project scope and complexity.

Proven Results

• ✓ $1.85M in anomalies detected — AI financial reconciliation system for a government agency portfolio
• ✓ Audit score from 71% → 94% — automated compliance monitoring and evidence collection
• ✓ 1,800 units managed — unified property management dashboard with automated rent monitoring
• ✓ Zero missed leads — AI receptionist handling 24/7 client intake for a Melbourne law firm
• ✓ Zero double-bookings across 5 branches — integrated restaurant booking system with real-time Telegram alerts
• ✓ 60+ agencies monitored — financial compliance dashboard with 2-week assessment cycles