Question 1

What is Ongkrong?

Accepted Answer

Ongkrong is a Melbourne-based AI automation consultancy. We design and build custom AI systems and workflow automation tools for businesses in Australia and Southeast Asia. We help companies in F&B, real estate, legal, finance, and government eliminate manual work, reduce costs, and scale without adding headcount.

Question 2

What does Ongkrong do?

Accepted Answer

We build custom operational systems powered by AI — from AI receptionists and booking automation to compliance dashboards and financial intelligence tools. Our work covers end-to-end system design, build, integration, deployment, and ongoing support, typically delivered within 4–8 weeks.

Question 3

Where is Ongkrong based?

Accepted Answer

Ongkrong is headquartered in Melbourne, Victoria, Australia. We work with clients across Australia and Southeast Asia including Cambodia, Singapore, Indonesia, Vietnam, and the Philippines.

Question 4

How much does AI automation cost with Ongkrong?

Accepted Answer

Our Foundation package starts from $3,000 AUD for targeted automations (1–2 week delivery). Our Intelligence package starts from $15,000 AUD covering multi-system workflow automation and custom RAG systems (4–8 week delivery). Enterprise-scale Transformation projects are priced on scope.

Question 5

How long does it take to build an automation system?

Accepted Answer

Most systems are delivered within 4–8 weeks. Simple automations (single agent, 1–3 integrations) can be live within 1–2 weeks. Complex enterprise builds may take longer depending on scope.

Question 6

What industries does Ongkrong serve?

Accepted Answer

We work across F&B and hospitality, real estate and property management, legal, finance and accounting, government, and professional services. Any business with repetitive manual workflows is a strong candidate for automation.

Question 7

Can Ongkrong build an AI receptionist?

Accepted Answer

Yes. We have built AI receptionists for law firms that handle client enquiries, qualify leads, and book appointments 24/7 without human involvement. These systems operate via WhatsApp, Telegram, or web chat and respond in under 5 seconds.

Question 8

What is a RAG system?

Accepted Answer

RAG stands for Retrieval-Augmented Generation. It is an AI system that retrieves relevant information from your own documents, databases, or knowledge base before generating a response. Ongkrong builds custom RAG systems for internal knowledge management, compliance, and client-facing AI assistants.

Question 9

Does Ongkrong work with restaurants and F&B businesses?

Accepted Answer

Yes. We have built booking systems for multi-branch restaurant groups, integrating reservations across Google Calendar, the website, and Telegram staff alerts — eliminating double-bookings and missed reservations across 5+ locations.

Question 10

Does Ongkrong work with businesses outside Australia?

Accepted Answer

Yes. While based in Melbourne, Australia, we partner with businesses across Southeast Asia including Cambodia, Singapore, Indonesia, Vietnam, and the Philippines. We have deep connections in Cambodia and can deliver systems with multilingual support.

Systems We've Built

ANT-1 AI Receptionist

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Systems We've Built

ANT-1 AI Receptionist

Meet ANT-1

Ready to Build Yours?