Ongkrong is a Melbourne-based AI automation consultancy. We design and build custom AI systems and workflow automation tools for businesses in Australia and Southeast Asia. We help companies in F&B, real estate, legal, finance, and government eliminate manual work, reduce costs, and scale without adding headcount.

What does Ongkrong do?

We build custom operational systems powered by AI — from AI receptionists and booking automation to compliance dashboards and financial intelligence tools. Our work covers end-to-end system design, build, and deployment, typically delivered within 4–8 weeks.

Where is Ongkrong based?

Ongkrong is headquartered in Melbourne, Victoria, Australia. We work remotely with clients across Australia and Southeast Asia, including Singapore, Indonesia, Vietnam, and the Philippines.

Who does Ongkrong work with?

We work with SMBs and enterprise businesses across F&B, hospitality, real estate, legal, accounting, government, and finance. Ideal clients are businesses with repetitive manual workflows that are costing them time and money.

How long does it take to build an automation system?

Most systems are delivered within 4–8 weeks from strategic alignment to deployment. Simple automations (single agent, 1–3 integrations) can be live within 1–2 weeks. Complex enterprise builds may take longer depending on scope.

What is a RAG system?

RAG stands for Retrieval-Augmented Generation. It is a type of AI system that retrieves relevant information from your own documents, databases, or knowledge base before generating a response. Ongkrong builds custom RAG systems that allow businesses to query their own data using natural language — useful for internal knowledge management, compliance, and client-facing AI assistants.

Can Ongkrong build an AI receptionist?

Yes. We have built AI receptionists for law firms and service businesses that handle client enquiries, qualify leads, and book appointments 24/7 without human involvement. These systems operate via WhatsApp, Telegram, or web chat and respond in under 5 seconds.

What is AI automation consulting?

AI automation consulting involves analysing a business’s operations, identifying manual and repetitive workflows, and designing AI-powered systems to automate them. Ongkrong handles the full process: discovery, system design, integration, deployment, and ongoing support.

Does Ongkrong work with restaurants and F&B businesses?

Yes. We have built booking systems for multi-branch restaurant groups, integrating reservations across Google Calendar, the website, and staff notification channels like Telegram — eliminating double-bookings and missed reservations across 5+ locations.

Does Ongkrong work with real estate and property managers?

Yes. We have built property management dashboards covering rent collection, tenant management, and maintenance tracking for portfolios of 1,800+ units, giving operators real-time visibility across their entire portfolio.

Can Ongkrong help with compliance and audit automation?

Yes. We have implemented compliance dashboards that track regulatory requirements, auto-collect evidence, monitor deadlines, and surface audit actions — helping one client raise their audit score from 71% to 94%.

What AI tools and platforms does Ongkrong use?

We work with a range of AI models and platforms depending on the client’s needs, including OpenAI, Anthropic Claude, Google Gemini, and open-source LLMs. For integrations, we connect to systems like Google Workspace, Telegram, WhatsApp, CRMs, and custom APIs.

Does Ongkrong work with Southeast Asian businesses?

Yes. While based in Melbourne, Ongkrong works with businesses across Southeast Asia. We understand the regional business environment and can deliver systems with multilingual support. We serve clients in Singapore, Indonesia, Vietnam, and the Philippines.

Government / FinanceCase Study

Financial Health Dashboard

AI-powered reconciliation across 60+ government agencies

Architected a financial compliance dashboard that uses AI to cross-reference income statements, balance sheets, and cash flow data across a portfolio of 60+ agencies — automatically flagging anomalies and risk.

Key Results

$1.85M anomalies detected60+ agencies monitored2-week assessment cycles

$1.85M

Anomalies detected

60+

Agencies monitored

6 weeks → 2 weeks

Assessment cycle reduction

120 hrs

Manual reconciliation hours saved/cycle

AI-POWERED RECONCILIATION TOOL

Financial Health Dashboard

Portfolio Compliance — FY2024 Assessment Cycle

60+

Agencies

$1.85M

Anomalies Found

2 wks

Cycle Time

📊Income Statement

Total Revenue

$48.2M+6.2%

Operating Expenses

$31.5M+2.1%

Net Surplus

$8.7M+14.3%

EBITDA Margin

22.4%+3.1pp

🏦Balance Sheet

Total Assets

$412.6M+4.8%

Total Liabilities

$287.1M-1.2%

Net Assets

$125.5M+8.6%

Gearing Ratio

38.4%-2.1pp

💰Cash Flow Statement

Operating Cashflow

$12.8M+18.4%

Investing Activities

-$6.2M

Financing Activities

-$3.1M

Net Cash Position

$3.5M+22.1%

Agency Risk ScoresHealth Index / 100

Glenbrook Transport Auth.

87Low

Midland Water Authority

64Medium

Coastal Env. Commission

82Low

Northern Roads Agency

38High

Riverstone Port Authority

91Low

Highlands Energy Board

58Medium

⚠️ Anomalies Detected4 flagged

Agency

Type

Amount

Severity

Northern Roads Agency

Revenue misstatement

$842K

Critical

Midland Water Authority

Liability underreported

$516K

High

Highlands Energy Board

Cashflow discrepancy

$327K

High

Coastal Env. Commission

Asset revaluation gap

$165K

Medium

Total anomalies identified: $1.85M

Built by Ongkrong

Compliance Angle

Built to satisfy government financial reporting standards and audit requirements. The system implements segregation-of-duties controls, tamper-evident logging for all data access, and automated reconciliation checks aligned with Australian Auditing Standards (ASAs). All anomaly detections are traceable to source documents for auditor verification.

Ready to Build Something Similar?

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Compliance Angle