Tools & platforms we work with
AdoptingAIiseasy.Anyonecandoit.ButmakingsurethatAIiscompliantwithyourbusinessrulesandAustralianregulation—that'sanotherlevel.That'swhatwedo.Backedbyover6yearsofcomplianceexperienceandaCPAcandidatewhoknowswhatauditorslookfor.
Welookathowyourbusinessruns.WefindwhereAIsavesyoutimeandmoney.Thenwebuildit—andwemakesureeverypartofitcomplieswithAustralianregulation.
What We Do
End-to-end operational consulting—from diagnostic to deployment—that transforms the shape of your business
Operational Systems Design
We consult on and architect streamlined operational infrastructure that eliminates process friction and amplifies team capacity.
15–20 hrs/week
saved on manual tasks
Zero
missed bookings or enquiries
1 dashboard
instead of 6 spreadsheets
In plain English
Your team stops doing repetitive work. The system handles bookings, enquiries, and daily ops—so you focus on growing the business.
Strategic Technology Architecture
Bespoke, scalable systems designed around your unique operational requirements. From data pipelines to deployment, we handle complexity.
Built for you
not a generic template
Scales
from 1 to 50+ locations
Future-proof
no rebuilds in 12 months
In plain English
You get technology that actually fits how your business works today—and still works when you double in size.
Operational Diagnostics
Comprehensive analysis of your operational landscape to identify structural inefficiencies, friction points, and high-impact optimisation opportunities.
Find
hidden bottlenecks costing you money
Prioritise
what to fix first for max ROI
Clear roadmap
no guesswork
In plain English
We show you exactly where time and money are leaking—and give you a concrete plan to fix it, ranked by impact.
Governance & Systems Architecture
We consult on and implement operational frameworks and system architectures that ensure compliance, security, and sustainable scalability.
Stay compliant
without the headache
Audit-ready
at any time
Sleep easy
data is secure & backed up
In plain English
Your business runs on solid foundations. Compliance, security, and data governance handled—so regulators and clients trust you.
Our Process
A proven methodology to transform your operational architecture
Step 01
The Strategic Alignment
We consult with your leadership to establish clear objectives, operational priorities, and measurable success criteria.
Pricing
Clear scope. Transparent investment. No surprises.
Foundation
Start eliminating friction.
Delivery: 1–2 weeks
- Single AI agent (WhatsApp, Telegram, or Web)
- Basic workflow automation (up to 3 app integrations)
- Simple reporting or notification automation
Monthly support retainer: from $500/month
Intelligence
Scale without complexity.
Delivery: 4–8 weeks
- Custom RAG bot or financial intelligence system
- Multi-system workflow automation (3–6+ integrations)
- Full operational systems build (CRM, booking, reporting, notifications)
Paid discovery & scoping: $2,500 (credited toward project)
Monthly retainer: from $1,500/month
Transformation
Full operational overhaul, built for scale.
Delivery: By agreement
- End-to-end business operations redesign
- Multi-agent AI systems and autonomous workflows
- Enterprise RAG and intelligence systems
Dedicated scoping engagement before project kick-off
Dedicated monthly retainer and SLA
Not sure where to start? Book a free 30-minute call.
Book a CallRequest Your Strategic Operations Review
Share your challenge. Book a call or send a note — either way, we’ll give you an honest assessment.
Book a Discovery Call
Pick a time that works for you — a focused 30-minute strategy session. No pitch. No fluff. Just an honest look at what’s costing you.
- ✓30-minute strategic consultation
- ✓Preliminary investment framework
- ✓Clarity on what’s achievable
- ✓No obligation, no sales pressure
Tell Us Your Challenge
Where We Work
Based in Melbourne, Australia, Ongkrong is an agentic AI company partnering with businesses across Southeast Asia. We deploy AI agents for F&B, real estate, legal, and finance companies — eliminating manual workflows, reducing operational costs, and scaling operations intelligently. Whether you're an Australian SMB or a regional enterprise in Singapore, Indonesia, or Vietnam, we build AI agents that fit how you actually operate.
What Our Clients Say
Real feedback from businesses we’ve helped transform with AI agents and operational automation.
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
We looked at a few AI solutions for reception but the compliance piece was always the issue. Privacy Act, data handling regs — in healthcare you can’t just wing it. What stood out with Ongkrong is they built it compliant from the start, not “we’ll fix that later.” Our compliance team actually signed off before go-live. That alone was worth it.
Michael K.
Operations Director, Healthcare
Every person in our firm now has their own AI assistant that actually knows our stuff. Our policies, our documents, internal knowledge base — not just random internet answers. Ongkrong built it using our actual materials so the answers are reliable. New hires use it constantly and senior staff aren’t getting interrupted every 5 minutes anymore. It’s one of those things where you go “how did we operate without this.”
James W.
Managing Director, Professional Services
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Our senior analysts were basically just spreadsheet jockeys — not what we hired them for. They should be talking to clients, making calls on strategy, not crunching numbers til 7pm. Ongkrong set up an AI agent that does all the data processing and now my team walks into meetings with insights ready to go. Completely different energy. I wish we’d done it sooner.
Sarah L.
Head of Finance, Professional Services
Before this, someone on my team was spending a full day every week just pulling numbers from spreadsheets and making reports. A whole day. Ongkrong built us a dashboard that does all of it — KPIs, trends, the lot — in one place. We’re saving about 5 hours a week and roughly $3k a month because we don’t need a dedicated person doing reporting anymore.
Rachel N.
COO, Logistics Company
We were all over the place with compliance tracking. Everyone had their own spreadsheet, nobody knew which version was right, stuff was falling through the cracks. Motta and his team built us a tracker that handles the whole division now. Cut our manual work by 70%. We’re saving around 6 hours a week. The thing I didn’t expect is that people actually trust it — before this, no one trusted any system we rolled out.
David T.
Division Manager, Financial Services
Frequently Asked Questions
Everything you need to know about Ongkrong and AI automation consulting in Australia.
What is Ongkrong?
Ongkrong is a Melbourne-based AI automation consultancy. We design and build custom AI systems and workflow automation tools for businesses in Australia and Southeast Asia. We help companies in F&B, real estate, legal, finance, and government eliminate manual work, reduce costs, and scale without adding headcount.
What does Ongkrong do?
We build custom operational systems powered by AI — from AI receptionists and booking automation to compliance dashboards and financial intelligence tools. Our work covers end-to-end system design, build, and deployment, typically delivered within 4–8 weeks.
Where is Ongkrong based?
Ongkrong is headquartered in Melbourne, Victoria, Australia. We work remotely with clients across Australia and Southeast Asia, including Singapore, Indonesia, Vietnam, and the Philippines.
Who does Ongkrong work with?
We work with SMBs and enterprise businesses across F&B, hospitality, real estate, legal, accounting, government, and finance. Ideal clients are businesses with repetitive manual workflows that are costing them time and money.
How much does AI automation cost with Ongkrong?
Our Foundation package starts from $3,000 AUD for targeted automations (1–2 week delivery). Our Intelligence package — covering multi-system workflow automation and custom RAG systems — starts from $15,000 AUD (4–8 week delivery). Enterprise-scale Transformation projects are priced on scope.
How long does it take to build an automation system?
Most systems are delivered within 4–8 weeks from strategic alignment to deployment. Simple automations (single agent, 1–3 integrations) can be live within 1–2 weeks. Complex enterprise builds may take longer depending on scope.
What is a RAG system?
RAG stands for Retrieval-Augmented Generation. It is a type of AI system that retrieves relevant information from your own documents, databases, or knowledge base before generating a response. Ongkrong builds custom RAG systems that allow businesses to query their own data using natural language — useful for internal knowledge management, compliance, and client-facing AI assistants.
Can Ongkrong build an AI receptionist?
Yes. We have built AI receptionists for law firms and service businesses that handle client enquiries, qualify leads, and book appointments 24/7 without human involvement. These systems operate via WhatsApp, Telegram, or web chat and respond in under 5 seconds.
What is AI automation consulting?
AI automation consulting involves analysing a business's operations, identifying manual and repetitive workflows, and designing AI-powered systems to automate them. Ongkrong handles the full process: discovery, system design, integration, deployment, and ongoing support.
Does Ongkrong work with restaurants and F&B businesses?
Yes. We have built booking systems for multi-branch restaurant groups, integrating reservations across Google Calendar, the website, and staff notification channels like Telegram — eliminating double-bookings and missed reservations across 5+ locations.
Does Ongkrong work with real estate and property managers?
Yes. We have built property management dashboards covering rent collection, tenant management, and maintenance tracking for portfolios of 1,800+ units, giving operators real-time visibility across their entire portfolio.
Can Ongkrong help with compliance and audit automation?
Yes. We have implemented compliance dashboards that track regulatory requirements, auto-collect evidence, monitor deadlines, and surface audit actions — helping one client raise their audit score from 71% to 94%.
What AI tools and platforms does Ongkrong use?
We work with a range of AI models and platforms depending on the client's needs, including OpenAI, Anthropic Claude, Google Gemini, and open-source LLMs. For integrations, we connect to systems like Google Workspace, Telegram, WhatsApp, CRMs, and custom APIs.
Does Ongkrong offer ongoing support after delivery?
Yes. All projects include a post-deployment audit and recommendations. We offer monthly support retainers starting from $500/month for Foundation projects and $1,500/month for Intelligence-tier builds.
Does Ongkrong work with Southeast Asian businesses?
Yes. While based in Melbourne, Ongkrong works with businesses across Southeast Asia. We understand the regional business environment and can deliver systems with multilingual support. We serve clients in Singapore, Indonesia, Vietnam, and the Philippines.